Harold Electricals-Wall Lamp Antique Vintage Industrial Loft, E27 Holder, Decorative, Urban Retro Style, Black Powder Coated
Harold Electricals-Wall Lamp Antique Vintage Industrial Loft, E27 Holder, Decorative, Urban Retro Style, Black Powder Coated
Harold Hanging Lights for indoor and outdoor usage
Shipping and Returns
Shipping:
Please allow between 3-7 days for your order to arrive. If more than 7 days have passed please email us at haroldelectricals@gmail.com to review the status of your order. Refunds will be handled through email if necessary.
Returns
Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Lights with obvious signs of use, any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 15 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at haroldelectricals@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at haroldelectricals@gmail.com *** and send your item to: **** 1760/66, Daya Building, Bhagirath Palace, Delhi, NEW DELHI, DELHI, IN, 110006
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 1760/66, Daya Building, Bhagirath Palace, Delhi, NEW DELHI, DELHI, IN, 110006
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over Rs 1000 /-, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our product prices do not cover installation, which is available at an extra cost based on complexity and location. Most items can be installed by local electricians, with video assistance from us. We prioritize transparent pricing and offer flexible installation options for a seamless experience.
For installation assistance we're delighted to offer remote guidance through video calls. Our team is experienced and well-equipped to virtually assist electricians during the installation process, ensuring that our products are set up securely and effectively.
At Harold Electricals, we prioritize your satisfaction and peace of mind. That's why we offer a comprehensive 100% Breakage Insurance during transit. Should you receive a damaged product, simply notify us within 48 hours of accepting the delivery and provide an unboxing video.
We'll swiftly dispatch a replacement at no additional cost to you, and handle the pickup of the damaged item, all covered by the Harold Guarantee. Your confidence in our service is our commitment to you.
Harold, a globally trusted brand in luxury lighting decor, is now shipping to Dubai with delivery in just 3 to 5 days! For customized orders, additional time may be needed to ensure every detail is perfect.
With over 800 Google reviews and a strong 4.7-star rating from our valued customers, we are committed to bringing the finest in luxury lighting to Dubai, a city that epitomizes elegance and sophistication. Experience Harold’s world of premium decor, crafted to elevate your spaces.
Expanding Horizons: Introducing International Shipping!
Experience our seamless global service as we bring our products to your doorstep from our hubs in India and around the world. Rest assured, our commitment to post-sale support, warranties, and breakage policies remains unchanged. Please anticipate an additional 4 to 5 days for shipping to ensure your items reach you securely and promptly.
Manufacturer: Harold Electricals
Marketed By: Harold Electricals
Country of Origin: India
Quantity: 1 Unit
Weight: 1.5 Kg
Caution:
1. Ensure the light product is installed by a licensed and qualified electrician. Improper installation may lead to safety hazards and void the warranty.
2. Be mindful of the weight capacity of your ceiling and choose a chandelier that complies with it.
3. Adhere to the recommended bulb wattage specified for the chandelier. Using bulbs with a higher wattage than recommended may cause overheating and damage to the fixture.
4. Periodically check and tighten all screws, nuts, and bolts to maintain the stability of the light decor product.